Dog Walking Agreement
Client authorization & terms 2024
1. I agree to provide keys / arrange for keys to be available for Cerys’ Canines dog walking / pet sitting /pet taxi / Small animal care / Puppy visit arrangements.
2. I authorise Cerys’ Canines to obtain any emergency veterinary care that may be necessary during the time spent with my pet. Every effort will be made to contact the owner prior to obtaining emergency care. I accept responsibility for any charges related to this emergency care. I also authorize Cerys’ Canines to use an alternative veterinarian in the event my regular veterinarian is unavailable.
3. I agree to compensate Cerys’ Canines for any additional fees for providing emergency care, as well as any expenses incurred for unexpected visits, transportation, housing, food, or supplies.
4. I understand I will be responsible for any medical expenses and damages resulting from an injury to the pet sitter or other persons by the pet. I agree to cover and hold harmless Cerys’ Canines in the event of a claim by any person injured by the pet. I accept full liability for any loss or damage caused by my dog whilst being walked.
5. I agree to notify Cerys’ Canines of any concerns/complaints within 24 hours of any appointments.
6. I understand I must state if my pet shows aggression in any way. I understand I must fully disclose any quality or characteristic problems that might make my dog not suitable for walks. Cerys’ Canines will not care for pets that imperil their safety or others.
Cerys’ Canines: Responsibilities
7. Cerys’ Canines agrees to provide the services stated in this agreement in a reliable, kind, and trustworthy manner. In consideration of these services and as an express condition thereof, the client specifically waives and relinquishes any and all claims against Cerys’ Canines.
8. Cerys’ Canines accepts no responsibility for the security of the premises or loss if other individuals have access to the home during the term of this agreement. During all assignments, dog walking will only be carried out by Cerys’ Canines [owner.] Cerys’ Canines accepts no responsibility for damages to the property if other people have access to the property.
9. Cerys’ Canines will not let any dog off his/her lead unless the owner has given written consent.
10. If unforeseen circumstances occur when Cerys’ Canines cannot attend to your dog’s needs due to illness etc, you will be notified straight away.
11. Cerys’ Canines is not responsible for damage sustained by a pet escaping because of a faulty lead/collar or a collar that is not properly fitted.
12. Cerys’ Canines will not be liable for the injury, disappearance, death, or fines of any pet with unsupervised access to the outdoors.
13. It is clearly understood that Cerys’ Canines shall not be held responsible for any damage to the client’s property, or that of others, caused by the client’s pets during the period in which they are in its care. The client has advised Cerys’ Canines of all situations, which will relieve it of liability for damage.
14. This agreement is valid for all future walks until a new agreement is signed. Cerys’ Canines reserve the right to terminate this agreement at any time, at its sole discretion. The client may terminate this agreement at any time with one month’s notice.
15. Cerys’ Canines agree to love and care for your pet whilst you are away or at work.
Cancellation Policy
Permanent slots
If permanent days are booked each week continuously, you will be paying for the permanent slot whether it is used or not. Any cancellations will be at your discretion and will still be chargeable. Less than 1 month’s notice will be charged at half rate. A maximum of 12 working days can be canceled for a holiday, anything over 12 days will be charged at a half rate to keep your slot. I do not offer term time only permanent slots.
Non-Permanent slots
Infrequent walks require a minimum notice of 1 week for cancellation, less than this will still be chargeable.
Payment
Invoices will be sent out upon booking. Payments can be made via Bank Transfer, Standing Order or Debit/Credit Card. If payments are not made on time, bookings may be cancelled.
Leads
It is extremely important that suitable leads are provided. If your dog pulls excessively, please provide a lead to cater to this. If suitable leads are not provided appropriate leads owned by the dog walker will be used. If you do not wish this to happen please inform the dog walker.
Walk Charges
Please find my prices for 1-hour, 30-minute walks as well as our pop-in visits:
| Details | Price | Additional Dog |
|---|---|---|
| 1-hour walk | £14.50 | + £2.50 |
| 1-hour in house visit | £12.00 | + £1.50 |
| 1-hour (30min walk 30min visit.) | £13.00 | + £2.50 |
| Dog Taxi (Price will vary depending on duration) | £11.50 | + £2.50 |
| 30-Minute Walks: | ||
| 30-minute walk | £10.00 | +£2.50 |
| 30-minute visit includes: | £7.50 | +£1.50 |
Weather
Heat
When the weather is extremely hot and it’s evident the dogs are struggling in the heat; hour walks will be shortened accordingly. The visit will still be 1 hour in duration but walks may be shortened to enable Cerys’ Canines to cool the dogs down and make sure they are comfortable before leaving.
Rain and wind
Walks will be normal unless winds are gale force, in this case, Owners will be informed that walks may have to be shortened in order for Cerys’ Canines to reach all dogs booked in for walks due to traffic disruption.
Freezing, ice, and snow
If the weather is below freezing and paths are icy walks may be canceled due to safety issues.
Dog Walker days off
14 days’ notice will be given for any days off the dog walker will be absent from walks.